Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Privacy policy

Privacy Policy for Lovelypea ByCynthia on Etsy
Effective Date: February 20, 2025

At Lovelypea ByCynthia on Etsy, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our Etsy shop. By using our shop, you agree to the terms outlined below.

1. Information We Collect
We collect personal information when you visit our Etsy shop, place an order, or communicate with us. The types of information we collect include:
• Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment details (processed securely by Etsy).
• Order Information: We collect details about the products you purchase, the date of your purchase, and the shipping information.
• Communication Data: If you contact us via Etsy's messaging system, we collect the messages exchanged between us.
• Usage Data: We may collect data on how you interact with our Etsy shop, such as browsing activities or search terms.

2. How We Use Your Information
We use the information we collect for the following purposes:
• To process orders: We use your personal information to process, ship, and fulfill your orders.
• To communicate with you: We may contact you regarding your order, shipping updates, or customer support.
• To improve our shop: We use usage data to analyze trends and enhance the shopping experience on Etsy.
• To send marketing communications: With your consent, we may send promotional offers, new product updates, or shop news through Etsy’s messaging system. You can opt-out of these communications at any time.

3. How Your Information Is Shared
We respect your privacy and do not sell or rent your personal information. However, we may share your information as follows:
• With Etsy: Etsy collects and processes payments on our behalf. Your payment information (credit card details, etc.) is handled securely by Etsy’s system. We only receive the necessary information to fulfill your order.
• With service providers: We may share your information with third-party service providers (e.g., shipping companies) to process orders and deliver products.
• When required by law: We may disclose your information if required to do so by law or in response to valid legal requests.

4. Data Security
We take reasonable precautions to protect your personal information. While we strive to ensure your data is secure, please note that no method of transmission over the internet or electronic storage is 100% secure. We rely on Etsy’s security measures to protect payment and sensitive information.

5. Your Rights and Choices
As a customer, you have the following rights:
• Access: You can request access to the personal data we hold about you.
• Correction: If your personal information is incorrect or incomplete, you may request that we correct it.
• Deletion: You may request that we delete your personal information, subject to any legal obligations or business purposes.

6. Cookies and Tracking Technologies
Etsy uses cookies and similar tracking technologies to improve your shopping experience. You may manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Etsy site and shop.

7. Third-Party Links
Our Etsy shop may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies separately.

8. Children’s Privacy
Our Etsy shop is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we make changes, we will post the updated version on our shop page, and the "Effective Date" will reflect the latest revision. We encourage you to review this policy regularly.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us via Etsy’s messaging system, or contact us at:
Lovelypea ByCynthia
https://www.etsy.com/shop/LovelypeaByCynthia?ref=shop_sugg_market